Privacy Policy & Terms and Conditions

Effective Date: March 16, 2026

Privacy Policy

EMB Travel ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how EMB Travel collects and uses information about you when you opt-in to receive SMS messages from us.

Information We Collect

Phone number, full name, email address, trip preferences, trip details.

When you opt-in to receive SMS messages, we collect:

  • Your phone number
  • Consent to send SMS messages
  • Your email address
  • Your basic contact information
  • Your messaging history

How We Collect Your Information

We may collect your information when you start a message conversation at 1-708-260-6610.

How We Use Your Information

We use your information to:

  • Send you the SMS messages you've opted in to receive
  • Provide updates, or other relevant content based on your preferences
  • To operate our business

Choices and Controls

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. You can review our Terms below for additional information about the opt-out process.

To Whom We Disclose Your Information

We may disclose your information to our affiliated companies; to third party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transaction or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims.

We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.

Protection of Information

We take steps to protect your information against unauthorized use or disclosure.

Updates

We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.

How to Contact Us

You can reach us by texting the word HELP for support to +1 708-260-6610. You may also contact us directly at [email protected] or toll free 1-833-362-1119.

Terms & Conditions

By opting in to receive SMS messages from EMB Travel also known as EMB Travel & Entertainment ("we," "us," "our"), you agree to these Terms and Conditions (Terms).

SMS Messaging Service

By providing my phone number, I consent to receive SMS text messages from EMB Travel for appointment reminders and general two-way communication about conversational messages related to travel and entertainment services, such as booking confirmations, service updates, and customer support. Message and Data Rates may apply.

Message Frequency

You will get more than one message from us unless you opt-out, and while messaging frequency varies, with an average of 1-2 messages per month. EMB Travel reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. EMB Travel and carriers are not liable for delays or undelivered messages.

Message and Data Rates

Message and data rates may apply based on your mobile carrier's terms.

Cancellation/Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed.

Help/Customer Support

Text the word HELP for support. You may also contact us directly at [email protected] or toll free 1-833-362-1119.

Liability

We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.

© 2026 EMB Travel & Entertainment. All rights reserved.